Friday, June 13, 2014

Ancestry Retiring Y-DNA & mtDNA Services

The following is from Ancestry.com.


ancestry.com
Y-DNA and mtDNA tests and results will no longer be available
Over the years we have built up a variety of products that enable our users to discover, preserve and share their family history.

We recognize that there are a lot of ways that we, as a company, can make family history easier, more accessible and more fun for people all over the world.

In order to do this, we need to focus on our core offerings to ensure we’re delivering the best service and best product experience to our customers.

To that end, we’ve decided to retire our Y-DNA and mtDNA service on September 5, 2014, which means you will not be able to review your results after this date, but can download your raw DNA data prior to that time.

To safely and securely download your raw DNA data that comes as part of the service, you can export your results prior to the service’s retirement, by visiting DNA.Ancestry.com and logging in to begin the download process. Your raw DNA data will be exported into a .csv file format, and can be uploaded to other Y-chromosome and mtDNA testing services.

We understand the value you can gain from Y-DNA and mtDNA test results, however we’ve decided to retire these tests in order to dedicate more resources to the autosomal DNA test, called AncestryDNA, which surveys a person's genome at more than 700,000 locations.

We recognize that there are a lot of ways that we, as a company, can make family history easier, more accessible and more fun for people all over the world.

We encourage you to check out AncestryDNA as a way for you to try another DNA experience that has many benefits. Take a look at what AncestryDNA users are saying about their experience:

Maggie from Pennsylvania - “Did this for me and my husband, now the kids have an in depth knowledge of who they are. Some surprises too!”

Evelyn from California - “We did this and the results are fascinating and I have found several 2nd - 5th cousins because of matches.”

Judi from Texas - “You'll be amazed at the results. Turned out my maternal grandmother was Russian and not German ... Ancestry.com is the greatest search tool yet … and the DNA test was just the icing on the cake!”

For further questions, please click here or contact us at 1-800-828-2362 orsupport@ancestry.com.

No comments: