Thursday, June 30, 2011

New FamilySearch API is Down

It was noticed around 5:00 p.m. MST that the new FamilySearch API appears to be down. You are able to login to the http://new.familysearch.org website - but not through a third party product.  Trying to access NFS through Ancestral Quest, Legacy and RootsMagic return either a 401 error or invalid login message.  Third party products access NFS through the API which uses a different portal than what users access through the website.

No word from FamilySearch on how long the API will be down.

3 comments:

Tammy said...

Thank you so much for letting people know

melissa said...

does this happen often? how can you know?

Renee Zamora said...

The way I test if the API is down is by going to all the FamilySearch affiliate programs: Ancestral Quest, Family Insight, Legacy Family Tree and RootsMagic and test if their NFS features are working. At that time all were not working, but the website http://new.familysearch.org was. That is how we determine the API is having issues. The API hasn't been down for a while. Knock on wood, hope it stays that way.