Thursday, June 30, 2011

New FamilySearch API is Down

It was noticed around 5:00 p.m. MST that the new FamilySearch API appears to be down. You are able to login to the website - but not through a third party product.  Trying to access NFS through Ancestral Quest, Legacy and RootsMagic return either a 401 error or invalid login message.  Third party products access NFS through the API which uses a different portal than what users access through the website.

No word from FamilySearch on how long the API will be down.


Tammy said...

Thank you so much for letting people know

melissa said...

does this happen often? how can you know?

Renee Zamora said...

The way I test if the API is down is by going to all the FamilySearch affiliate programs: Ancestral Quest, Family Insight, Legacy Family Tree and RootsMagic and test if their NFS features are working. At that time all were not working, but the website was. That is how we determine the API is having issues. The API hasn't been down for a while. Knock on wood, hope it stays that way.