Beginning December 13, 2017, patrons visiting FamilySearch.org will see a prompt to register for a free FamilySearch account or sign in to their existing account to continue enjoying all the free expanded benefits FamilySearch has to offer. Since its launch in 1999, FamilySearch has added millions of users, billions of various historical records, and many fun, new features like Family Tree, Memories, mobile apps, digital books, and dynamic help. In order to accommodate continued growth of these and future free services, FamilySearch must assure all its partners that its content is offered in a safe and secure online environment. Patrons creating a free account and signing in fulfills that need.
Patron sign in will also enable FamilySearch to satisfy the ongoing need for user authentication. This authentication can deliver rich, personalized discovery, collaboration, and help experiences. Simply put, signed-in visitors can access more searchable content and enjoy more personalized services.
“A large percentage of our current site visitors are not benefiting from much of what FamilySearch has to offer because they don’t realize the need to simply sign in with their free account to do so,” said Steve Rockwood, FamilySearch CEO. “They are basically arriving in the parking lot but not coming inside for the main event,” he said about website visitors who do not sign in.
FamilySearch is committed to patron privacy and does not share personal account information with any third party without a patron’s consent.
1. Do I have to pay for a FamilySearch account?
No. Your FamilySearch account is, and always will be, free.
2. How do I create a free FamilySearch account?
3. What if I have forgotten my username or password?
4. Will you sell my information?
FamilySearch does not share your personal account information with any third party without your consent.
5. How will my experience be enhanced?
FamilySearch offers many services and experiences that are free but that require you to sign in as a subscriber to fully use. In addition to historical records and Family Tree access, signed-in subscribers receive personalized experiences, notifications, and other features (see above).
6. Why do users need to log in to perform searches or to create a family tree?
FamilySearch wants to provide you more access to records and a rich, personalized experience with more successful discoveries. By signing in, you allow the FamilySearch system to customize and deliver its best services to you.
7. How will my contact information be used?
The Family Tree and Memories features display your username and any other contact information you approve when using select features.
Your information allows you to send in-system messages to other users without revealing your personal identity or email address.
FamilySearch will send you email and newsletters to keep you informed. You can specify how much email, if any, you receive.
Your contact information is accessed when you contact the support group for help.
8. Is there anything I can do without signing in?